The CCMC Field Officer App is an easy and multilingual app with intuitive iconography for the ease of use of the field officers. This app is designed to make the Field Officers job more efficient. Field officers of the following departments can use this app a) Water Resources Departmentb) Streetlights Departmentc) Sanitation Departmentd) Drainage Departmente) Roads Departmentf) Waste Management Departmentg) Any other department under the purview of CCMCAfter registering a grievance, field officer will- Get a notification on the App and SMS alert- Reach citizens place through map navigation - Start and Stop jobs through the app- Collect feedback from the citizens Features:- Assigned Grievances View - Start/ Hold & Complete Jobs- Grievances InProgress View- Google Maps to reach citizens place- SOS module